Return & Exchange Policy

Daffo Mode strives to provide you with an outstanding product and offers you expedient service at times where footwear is below our usual high standards. Please inspect all footwear upon arrival for any manufacturer defects. All returned footwear must be in original factory condition and packed the way it was shipped to you. Footwear that is worn or otherwise scuffed is ineligible for replacement or credit. Please email us for any questions that you may have.

Within Fifteen Days

Daffo Mode will gladly exchange or issue a refund on any item that is returned to us within fifteen days of the item being shipped. Please include a copy of the order to expedite the return. Shipping charges are non-refundable. We charge a 30% restocking fee.

Longer than Fifteen Days

For your convenience and for the sake of expediency, have the boot repaired, if possible, by your local shoe repair service and have them bill us directly. If there is no shoe repair service available, your Daffo Mode Sales Representative is happy to take them for repair.

For non-repairable imperfections, please contact our office for a Return Authorization Number and send the boot to us by parcel post. Because the post office is responsible for those items during shipping, we recommend shipping insurance. After assessment, we either credit your account, or send you a replacement boot with your next order, as you prefer.

Please remove all previous address labels and replace with the following return address:

Daffo Mode Industrial Co.,Ltd.,

P.O. Box 54511

7155 Kingsway

Burnaby B.C.

Canada

V5E 4J6